Employment process

A technician's working day consists of 5-7 visits to customers' homes. The application on your phone will display all the information needed to fulfill the order.

Orders consist of installing services such as internet, TV and home phone. Most homes are already connected, and sometimes it is enough just to add the equipment to the account through an application on the phone, connect power, signal, and it's done. But there will also be orders where you need to run a cable from the pole to the house. Before each order should be agreed with the client, plan of your actions, including the need to drill the walls. After the work is done, it is necessary to check on the performance of all services and give a brief briefing on how to use the service. The average technician salary per week is 1300$, with experience it is possible to earn 2000$ and even higher.

No matter how confident you are in your decision, the process starts with getting out in the field:

1. Trial day (You will be assigned to one of the technicians and spend a full day with him. During this day you will be able to see how the technician works, what he does and what the job consists of. This requires that you send your full name, residential address and the date of your desired trial day to WhatsApp of your supervisor (6316977191).
2. Apply for a job - After a successful trial day, notify your supervisor and complete the form: APPLY FOR A JOB The document review process takes approximately two weeks.
3. Training - The documents are sent and signed, you can start the training. The training is done on a trial day scheme, you will spend time with one of the technicians, learning the job from the inside. The training is free and even vice versa! For each week of training, the company pays 300$. The end of the training is dictated by yourself, when you think you are ready to work independently let the supervisor know. (minimum number of training days: 7, maximum: 15). Payment for the training is firm, the total for training is 600$.
4. Drag test - During the training, you will be sent an invitation to visit a clinic near you for a drug test. You need to come to the specified address, show the QR code, fill in a small form and take urine for analysis in a special room. (you only need to have the invitation and License with you). The result of the test will be sent directly to the company within 3 days. If in doubt about passing the drag test, notify a supervisor.
5. Auto and Meter rental - The technician requires a vehicle capable of comfortably transporting a 28-foot ladder as well as all equipment and supplies. In the absence of a suitable vehicle, you have an option to rent one for 125$ per week, Read more about car rental Due to High number of accidents this option was revoked, technician must own his own vehicle. Car requirements: Pickup truck, van or SUV (Anything less is ineligible), vehicle's paint job must be solid color and free of lettering and designs. The Veex cx310 measuring device is also required, which technicians rent for 50$ per week. Requires a decision to be made and reported to the supervisor no later than 5 days after submission. Ordering a car extends the process by 7 days.
6. Tool - You should have all necessary tools by the day you finish training, so it's a good idea to start shopping for them during your training. You can read more about the list of required tools here: Tools.
7. Phone — For our work we need a Samsung S22, or S23fe phone. Once purchased, install the application using these instructions: Phone Setup.
8. Warehouse - Upon completion of your training and reception of your vehicle, you will be assigned a loading day at the warehouse. On this day, you will need to arrive at to the address of your local warehouse. To receive supplies and equipment. Upon reception, be sure to make sure you have everything you need using this list: Consumables and Equipment. Also while at the warehouse, ask the dispatcher to check your meter, and phone.
9. Meter - If for some reason the miter has not been verified at warehouse, no problem. Follow these instructions to check its registration: Meter Registration. It's also likely needs to be updated: Meter Update.
10. Getting started - In order to start work, make sure that you have all necessary tools with the help of this checklist. Next, take pictures that clearly show the entire list of tools and send them to your supervisor. Now you need to decide what days you will have off and send the decision to your supervisor. (It is forbidden to take both Sat and Sun at the same time).
11. Chats and contacts - All work-related communication takes place via WhatsApp. You need to join work groups before you can leave: WhatsApp Work Chats. Your dispatchers phone numbers as well as your DOJ number can be saved from this page: Contacts and Addresses.
12. Going in the Field - The supervisor checked your tools and added you to the schedule. Now every morning at 7AM, change your status in the app to Clock In/Available to receive orders. At 7:55AM, you are required to change your status to On Job if you have a job starting at 8. At the end of your orders and workday, change your status to Clock Out, Workday is over. Your dispatchers' phone numbers, as well as your DOJ number, can be saved from this page: Contacts and Addresses.
13. First paycheck — The countdown starts on the day of the first order fulfillment. A week later, on Wednesday, you should receive your first invoice for $300. (To the email you indicated when you submitted the application.) On Friday, your paycheck will be in your bank account. If you have not received an invoice by 3pm on Wednesday, please notify a supervisor.